Returns and Warranty Policy

We offer our prized customers the opportunity to return products with which they are not satisfied.

Please let us know why you wish to return the item that you have purchased and we will be happy to refund your money without any delay. Moreover if you have received a product by mistake, which you did not place an order for, we will either refund you the order amount or you will get a prompt replacement. All you have to do is to send it back to us properly wrapped.

You can also demand for a replacement of the product if it is found to be defective on receipt. In the unlikely event of this being the case, your product will be promptly replaced. However, we assure you that such scenarios are highly unlikely as all our products are subjected to rigorous quality checks to ensure that they are flawless.

You can also cancel your previous order even after completing the process of customizing a product. After canceling your order you can then customize a different product, which will be then dispatched to you. Please note that in such cases you will have to pay for the labor charges for the product that you have previously selected and which have been already customized for you.

We give highest priority to your needs to ensure that the customer always remains satisfied with our products and services.